As noted in the Terms, we do not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register for our Services. If you are under 13, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 is allowed to provide any personal information to or on the Services. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. Please reach us via our contact page with any concerns.
Information We Collect
When you sign up for the Services, you provide us with information such as your name and email address. We may also collect information from your public social media accounts.
When you use the Services, we may send cookies – small text files containing alphanumeric characters – to your computer to identify your browser and help enhance your experience with the Services. You can set your web browser to refuse all cookies or to indicate when a cookie is being sent. Some features of the Services may not function properly if the ability to accept cookies is disabled. We may use tiny images known as pixels to track behaviour of users, including statistics on who opens our emails.
Our servers automatically record certain log file information reported from your browser when you access the Services. These server logs may include information such as which pages of the Service you visited, your internet Protocol (“IP”) address, browser type, and other information on how you interact with the Services. These log files are generally deleted after one week.
Viability uses Google Analytics and Optimizely to help us understand use of our Services.
Financial information connected to payments may be collected or stored by a third- party payment processor and is subject to their terms and policies.
How We Use Your Information
We use the personal information you submit to operate, maintain, and provide to you the features and functionality of the Service. Viability may use certain information about you internally for purposes such as analysing how the Service is used, diagnosing service or technical problems, maintaining security, and personalising content.
By providing Viability your email address (including by “following,” “liking,” linking your account to the Viability service, etc., on a third party website or network), you consent to our using the email address to send you Service-related notices, including any notices required by law, in lieu of communication by postal mail. You also agree that we may send you notifications of activity on the Service to the email address you give us, in accordance with any applicable privacy settings. We may use your email address to send you other messages, such as newsletters, changes to features of the Service, or special offers. If you do not want to receive such email messages, you may opt out on the Viability unsubscribe links provided in email correspondence. Opting out may prevent you from receiving email messages regarding updates, improvements, or offers. You may not opt out of Service-related e-mails.
Following termination or deactivation of your account, Viability may retain your profile information and all information posted to public areas of the Service.
How We Share Your Information
Personally Identifiable Information:
Any personal information or content that you voluntarily disclose for posting to the Service becomes available to the public, as controlled by any applicable privacy or website customisation settings. To change your privacy settings on the Service, you may visit your Viability account settings page. If you remove information that you posted to the Service, copies may remain viewable in cached and archived pages of the Service, or if other users have copied or saved that information.
From time to time, we may run contests, special offers, or other events or activities (“Events”) on the Service together with a third party partner. If you provide information to such third parties, you give them permission to use it for the purpose of that Event and any other use that you approve. We cannot control third parties’ use of your information. If you do not want your information to be collected by or shared with a third party, you can choose not to participate in these Events.
Non-Personally Identifiable Information:
We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with interested third parties to help them understand the usage patterns for certain Viability services.
Your account is protected by a password for your privacy and security. You must prevent unauthorised access to your account and by selecting and protecting your password appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.
We endeavour to protect the privacy of your account and other Personal Information we hold in our records, but unfortunately, we cannot guarantee complete security. Unauthorised entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
What You Can Access
Through your account settings, you may access, and, in some cases, edit or delete the following information you’ve provided to us:
name and password company name email address location user profile information, including any content you have uploaded to the
The information that you can view, update, and delete may change as the Services change. If you have any questions about viewing or updating information we have on file about you, please contact us via our contact page.
Choices Regarding your Personal Information
You can always opt not to disclose information to us, but keep in mind some information may be needed to register with us or to take advantage of some of our special features.
You may be able to add, update, or delete information as explained above. When you update information, however, we may maintain a copy of the unrevised information in our records. You may request deletion of your account by emailing us via our contact page.
Policy last updated: 27 October 2021